Video Platform Features for Field Teams

Everything your field service team, home services business, or contracting company needs to record, organize, share, and manage video — from any job site to the back office.

Field Video Recording

Record video from any phone or tablet directly in the browser — no app install required. Technicians can capture job-site walkthroughs, inspection footage, before-and-after video, equipment conditions, and customer sign-offs from any location with a data connection. Videos upload instantly and are immediately available to the team.

Client Capture

Client Capture lets teams request video from customers, contractors, or field partners without requiring them to create an account. Send a secure upload request, collect footage from any browser, and route submitted clips into the right channel with optional passcodes and expiration dates.

Video Library with Channels

Every team gets its own video channel. Organize clips by job type, crew, customer, or any category your business needs. Service calls, inspections, training videos, and customer communications are always in the right place — never buried in email. Full-text search finds any video in seconds.

Saved Clip Collections

Collections let teams save frequently used searches and label filters as reusable video views. Keep customer proof, follow-up clips, training videos, inspection footage, and open service calls one click away. Collections update as matching clips are added to the library, so teams can return to the same organized view without rebuilding filters.

MarkUp for Video Clips

MarkUp lets teams draw directly on video to call out what matters — leaks, parts, damage, safety issues, or next steps. MarkUps stay synced to playback, keep the original video unchanged, and can be shared read-only with customers or teammates.

Share Video with Customers — No Login Required

Generate a secure, unique video link and send it to a customer, insurance adjuster, or property manager. They click and watch instantly — no account creation, no app download. This is the fastest way to share proof-of-work video, inspection results, or job status updates with clients. Optional passcode protection adds security for sensitive footage.

Role-Based Access Control

Control exactly who can view, upload, or manage each video channel. Assign roles per user, per group, and per channel. Field technicians can upload to their job channel without seeing other teams' content. Managers get a full view. Administrators control everything. Role-based video access scales from a two-person crew to a 100+ person field operation.

Video Training Library

Turn your best technicians' knowledge into on-demand training videos. New hires watch real job-site footage instead of reading manuals. Build a video onboarding library that reduces repeat questions and gets new technicians productive faster. Training channels can be restricted so only relevant staff have access.

Team and Group Management

Organize users into groups — by crew, region, trade, or department. Assign entire groups to channels at once. When a new technician joins the service crew, add them to the group and they instantly get access to all the right video channels.

Secure Video Sharing with Passcodes

Add an optional passcode to any shared video link. Ideal for sharing sensitive inspection footage with specific customers, sending insurance claim evidence to adjusters, or distributing internal training videos to a select group. Recipients enter the passcode once and watch instantly — no account required.

HLS Video Streaming

Videos are transcoded and delivered via HLS (HTTP Live Streaming) for smooth playback on any device and any connection speed. Technicians in areas with slow data connections can still share and review videos without buffering issues.

Video Storage and Bandwidth Management

Plans include generous video storage starting at 50 GB. Add more storage as your video library grows. Usage-based plans let field service businesses scale from a small crew to an enterprise operation without overpaying for unused capacity.

Screen Recording

Record your screen directly from the browser to create software walkthroughs, customer demos, or internal process videos. No third-party software required.

Ready to start documenting your field work with video?

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